Business process management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. It could therefore be described as a “process optimization process.” It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.

Unosoft’s team has experience working on both commercial and open source based workflow management systems. For one of our US clients, we worked on building an enterprise level application monitoring system, using Oracle Workflow. Today, we are currently working on a prototype for a US client, using a Rule based Engine.

Main advantages of using a workflow based solution is the ability for senior management to get a clear snapshot of the overall process as well as the ability to audit individual steps in the process.